State Farm® Insurance Agent Matt Howard

"Excellent, timely service and correction of problems."

"This office is an absolute mess. I have been trying to get my homeowners insurance figured out for FIVE MONTHS. I purchased a home back in April 2024 and it wasn’t until May that I realized they had the wrong home insured under my name. It has been one issue after another. I have REPEATEDLY told them information 3 or 4 times and every single person I have talked to in this office says “I’ll make sure to correct that on your account”… and yet again I still am having problems to this day. I have been told “I’ll call you today” “I’ll keep you updated” “I’ll call you in a week” and now I just received a letter in the mail stating that I have 10 days to pay or they will cancel my homeowners policy. WHERE WAS THE UPDATE??? I finally reached out to a different State Farm office to get advice. I’m not even that offices customer and they have treat me better in the last 24 hours than I have in the last 5 months with Matt Howard’s office. Maybe a one star review might cause someone in this office to react."

"Great people to work with. Liza was super nice and made the whole experience easy and quick. Would definitely recommend to anyone looking for insurance."

"I was recently in an accident and my car front and side totaled. We called the insurance to file a claim and everything went smoothly and efficiently and they even called to check on us and the process. They gave us options to take for repair and assisted throughout. No issues very pleased and grateful for the coverage and rental car that was provided."

"I been with Matt for a couple of years now. And it has been nothing but good experiences. They’re always on top of it, and keep you updated on any changes. Angie has been amazing! if I call her with any questions she goes out of her way to answer in a timely manner. I couldn’t be happier with my insurance company and the people that make it happen! 💞"

"I had an amazing experience! Eliza was so great with helping me with answering questions I had and helping me fix the problems. She was awesome and had a great personality. I don't ever write reviews to anyone or any place but she deserved it. She made my experience amazing!"

"Eliza is fantastic! Very informative and extremely helpful experience."

"State Farm lives up to their promises of providing excellent insurance services with a strong reputation of reliability and customer satisfaction. Julia Thayne was incredibly knowledgeable and responsive, offering personalized support. She is one of the kindest, most professional, and helpful insurance agents I have ever encountered. Competitive rates and a wide range of coverage options make State Farm a top choice for insurance. Highly recommended for their professionalism and comprehensive care."

"This State Farm office is the best of the best. Julia is always friendly, knowledgeable, and genuinely cares for her customers."

"I live in another state and Eliza makes renewals and updates easy! Easy to work with. Great service."

"Matt Howard’s office is always willing to help and very attentive to your needs!"

"Matt and his team are fantastic. They are responsive, attentive and great communicators. I use Matt for multiple lines and have never been disappointed."

"Matt Howard is awesome. I highly recommend all the people here. Whenever I have a question or need something done, they always answer and get it done right away"

"Matt and Angie and the team are awesome and showed me how to increase my coverage and lower my premiums by switching to State Farm. Both are Very professional and knowledgeable"

"We have been working with Matt Howard since before we were married. 8+ year as our agent and we have nothing negative to say about him and the service provided. Among the many moves, and cars we have had he is always the best to work with. He helped us understand more about our policy’s and life insurance so that we could make well informed decision. We have appreciated his help all these year and definitely recommend him as an agent."

"Angie and Matt have been extremely helpful working through the claims process and being on my side when the claim went to the larger State Farm departments and they dragged their feet processing the claim. They are great advocates for you and I'd highly recommend."

"Love these people! They are efficient, customer-friendly hard workers, and love helping people out getting the best deal possible. They always seem eager and happy to answer calls. Really love the customer service. Personal favorite is their agent named Treyce. Always super friendly"

"Eliza Despain was just a pleasure to work with. Such a pleasant and friendly personality. State Farm is lucky to have her"

"Matt Howard and his team are amazing. They are always super responsive. Eliza Despain in particular is great to work with!"

"Best experience I have had dealing with an accident my daughter had. Thank you"

"Eliza Despain is an absolute pleasure to work with! Extremely knowledgeable and cheerful!!"

"Eliza and Matt have been incredible to work with! They are incredibly responsive and found me the right insurance products for my needs at a price my prior carrier told me were impossible to get. Thank you so much! It’s been a pleasure and I am certain our relationship will continue to be fantastic. 🩷"

"Matt and his staff are the best I’ve ever worked with! So knowledgeable and helpful, friends for life!"

"Quick , responsive and took care of my insurance needs in a timely manner . Thanks."

"Matt is an awesome agent who truly takes the time to put his customers first. I have had many interactions with him on a business level where I have seen him do the right thing even though he could have easily taken the path of least resistance. If you want an agent who puts you first then go with Matt!"