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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Korpela

Justin Korpela

November 20, 2024

5  out of  5
rating by Justin Korpela
"I have have been using state farm on and off since I started driving and I can honestly say matt and his team are the best and most nice people to deal with by far I would differently recommend them to anyone needing insurance"
We responded:
"Hey Justin- We miss seeing you in the office as much as we used to. We do have some of the best on our TEAM. Thank you for your review and your business. "
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Robyn Hoggan

November 19, 2024

5  out of  5
rating by Robyn Hoggan
"I have been a customer of the Matt Howard group at State Farm since May 2024 and I am was involved in my first at fault accident in October. I'm 68 years old and thank heaven noone was injured but I was extremely scared and upset. From the time I called the State Farm office to report what had happened, Angie took me under her arm and assured me things would be okay and they would take care of my car as well as the other vehicle that I had involved. Within a couple of days my vehicle, as well as the other vehicle were both in shops having repairs made and Angie stayed in touch with me every step of the way. I received regular updates via text and email about the status of my claim and my vehicle making the entire process was seamless. I want to say that the insurance company I voluntarily left to join State Farm, I had been with for over 45 years, and the professionalism and customer service I have received from Matt's team far exceeds what I was provided before, so if you're reading this and you're contemplating a change with your insurance provider, I say don't hesitate just pick up the phone and give this this office a call, as it will be a decision you will never regret. 😉"
We responded:
"Dear Robyn, Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with our team, especially during what was a challenging time for you. We're so glad to hear that Angie was able to provide the support and reassurance you needed after your accident. At the Matt Howard group, we strive to offer exceptional service and make every interaction as seamless as possible. It means the world to us to know that our efforts have made a difference in your experience. We’re thrilled that you made the switch to State Farm and that we could exceed your expectations. If you ever need anything in the future, please don’t hesitate to reach out. We're here for you! Thank you once again for your kind words and trust in us!"
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Samuel Neumeier

November 15, 2024

5  out of  5
rating by Samuel Neumeier
"Matt is a great guy. If I ever have any questions about auto or home policies he is right there to answer. His office staff are wonderful to work with."
We responded:
"Hey Sam- Thank you so much for your kind words! We're thrilled to hear that you find our team helpful and responsive. At the Matt Howard State Farm we pride ourselves on providing excellent service, and it's great to know that our office staff have been able to assist you with your auto and home policy questions. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Darrick Betzenderfer

November 5, 2024

5  out of  5
rating by Darrick Betzenderfer
"Eliza Despain was of tremendous help to me. Thank you very much"
We responded:
"Darrick- Thank you for your review. Eliza is a Rockstar and we are thrilled to have her on our team. Thank you again for your business!"
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Charles Woodman

October 17, 2024

5  out of  5
rating by Charles Woodman
"Matt, I was referred to you by my grandaughter Sarah Beth Holman! Your right arm (Eliza ) was outstanding helping me with a new policy with your company! Eliza is a very polite, knowledgeable person!! She had as much to do with me signing with you as did the saving of some $$$$! She is GREAT!!! Chuck Woodman"
We responded:
"Chuck - We appreciate you giving us a shot at your current insurance needs. We look forward to working with you and thank you for your business!"
Profile photo of Tushar Menezes

Tushar Menezes

October 9, 2024

5  out of  5
rating by Tushar Menezes
"Fantastic Service from Eliza Despain! Eliza helped us secure a great auto and home insurance quote quickly and made the process so simple. Her efficiency and clarity made everything stress-free. Highly recommend her for easy, reliable service!"
We responded:
"Tushar thank you for your review and recognizing Eliza! We appreciate you and your business."
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Cordell McDonald

September 26, 2024

5  out of  5
rating by Cordell McDonald
"Best experience I have had dealing with an accident my daughter had. Thank you"
We responded:
"Hey Cordell! Glad to her the claim went well. Thank you again for your business! "
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Jeremy Derbidge

September 24, 2024

5  out of  5
rating by Jeremy Derbidge
"Eliza was awesome to work with at this office! She was friendly and super helpful."
We responded:
"Jeremy thank you for your review."
Profile photo of Christine McIntyre

Christine McIntyre

September 18, 2024

5  out of  5
rating by Christine McIntyre
"The entire team is fabulous and I will recommend you guys to everybody. Julia is a 10 ⭐️ and I appreciate everything you guys have done for me. You are the best.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Christine thank you! We love working with clients and friends like you. It makes our job much more enjoyable."
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Gunner Francom

September 10, 2024

5  out of  5
rating by Gunner Francom
"Excellent, timely service and correction of problems."
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Debra Ransom

September 5, 2024

1  out of  5
rating by Debra Ransom
"This office is an absolute mess. I have been trying to get my homeowners insurance figured out for FIVE MONTHS. I purchased a home back in April 2024 and it wasn’t until May that I realized they had the wrong home insured under my name. It has been one issue after another. I have REPEATEDLY told them information 3 or 4 times and every single person I have talked to in this office says “I’ll make sure to correct that on your account”… and yet again I still am having problems to this day. I have been told “I’ll call you today” “I’ll keep you updated” “I’ll call you in a week” and now I just received a letter in the mail stating that I have 10 days to pay or they will cancel my homeowners policy. WHERE WAS THE UPDATE??? I finally reached out to a different State Farm office to get advice. I’m not even that offices customer and they have treat me better in the last 24 hours than I have in the last 5 months with Matt Howard’s office. Maybe a one star review might cause someone in this office to react."
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Andrew Garibay

August 17, 2024

5  out of  5
rating by Andrew Garibay
"Great people to work with. Liza was super nice and made the whole experience easy and quick. Would definitely recommend to anyone looking for insurance."
We responded:
"Hey Andrew thank you for your review. We love insurance and we love helping people like you."
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Steve Pearce

August 3, 2024

5  out of  5
rating by Steve Pearce
"I was recently in an accident and my car front and side totaled. We called the insurance to file a claim and everything went smoothly and efficiently and they even called to check on us and the process. They gave us options to take for repair and assisted throughout. No issues very pleased and grateful for the coverage and rental car that was provided."
We responded:
"Hey Steve thank you for the feedback. Thank you for your business!"
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Liliana padilla

July 18, 2024

5  out of  5
rating by Liliana padilla
"I been with Matt for a couple of years now. And it has been nothing but good experiences. They’re always on top of it, and keep you updated on any changes. Angie has been amazing! if I call her with any questions she goes out of her way to answer in a timely manner. I couldn’t be happier with my insurance company and the people that make it happen! 💞"
We responded:
"👍"
Profile photo of Tiandra Flandro

Tiandra Flandro

July 16, 2024

5  out of  5
rating by Tiandra Flandro
"I had an amazing experience! Eliza was so great with helping me with answering questions I had and helping me fix the problems. She was awesome and had a great personality. I don't ever write reviews to anyone or any place but she deserved it. She made my experience amazing!"
We responded:
"Tiandra thank you for your review! One of our office core values is to be the best part of your worst day but also to celebrate your best. Thank you for highlighting your experience with our office."
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Mike McCain

July 12, 2024

5  out of  5
rating by Mike McCain
"Eliza is fantastic! Very informative and extremely helpful experience."
We responded:
"Hey Mike! Thank you for your business and thank you for the review. Eliza is fantastic…we are grateful she is part of the team over here at Matt Howard State Farm. "
Profile photo of Taylor Puffer

Taylor Puffer

July 2, 2024

5  out of  5
rating by Taylor Puffer
"State Farm lives up to their promises of providing excellent insurance services with a strong reputation of reliability and customer satisfaction. Julia Thayne was incredibly knowledgeable and responsive, offering personalized support. She is one of the kindest, most professional, and helpful insurance agents I have ever encountered. Competitive rates and a wide range of coverage options make State Farm a top choice for insurance. Highly recommended for their professionalism and comprehensive care."
We responded:
"⭐️⭐️⭐️⭐️⭐️"
Profile photo of Carly Whipple

Carly Whipple

July 2, 2024

5  out of  5
rating by Carly Whipple
"This State Farm office is the best of the best. Julia is always friendly, knowledgeable, and genuinely cares for her customers."
We responded:
"Thanks for the review Carly! Julia is pretty great! "
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Dodd Hanson

June 26, 2024

5  out of  5
rating by Dodd Hanson
"I live in another state and Eliza makes renewals and updates easy! Easy to work with. Great service."
We responded:
"Thanks for your business Dodd! Eliza is a great asset to our team."
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Dustin Pursel

June 18, 2024

5  out of  5
rating by Dustin Pursel
"Matt Howard’s office is always willing to help and very attentive to your needs!"
We responded:
"Dustin-thank you for choosing us to help you with your insurance!"
Profile photo of Brian Lifferth

Brian Lifferth

June 17, 2024

5  out of  5
rating by Brian Lifferth
"Matt and his team are fantastic. They are responsive, attentive and great communicators. I use Matt for multiple lines and have never been disappointed."
We responded:
"Brian- thank you for the kind review and thank you for giving us a chance to help you with your insurance needs. "
Profile photo of Adam Merry

Adam Merry

June 17, 2024

5  out of  5
rating by Adam Merry
"Matt Howard is awesome. I highly recommend all the people here. Whenever I have a question or need something done, they always answer and get it done right away"
We responded:
"Thank you Adam! We appreciate your business and being able to work with you."
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Ted Hallisey

June 13, 2024

5  out of  5
rating by Ted Hallisey
"Matt and Angie and the team are awesome and showed me how to increase my coverage and lower my premiums by switching to State Farm. Both are Very professional and knowledgeable"
We responded:
"Thanks Ted! We appreciate you and your business."
Profile photo of Heather Twogood Pectol

Heather Twogood Pectol

June 10, 2024

5  out of  5
rating by Heather Twogood Pectol
"We have been working with Matt Howard since before we were married. 8+ year as our agent and we have nothing negative to say about him and the service provided. Among the many moves, and cars we have had he is always the best to work with. He helped us understand more about our policy’s and life insurance so that we could make well informed decision. We have appreciated his help all these year and definitely recommend him as an agent."
We responded:
"Thanks Heather! We appreciate the opportunity to help you with your insurance needs. "
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Greg Schenk

May 24, 2024

5  out of  5
rating by Greg Schenk
"Angie and Matt have been extremely helpful working through the claims process and being on my side when the claim went to the larger State Farm departments and they dragged their feet processing the claim. They are great advocates for you and I'd highly recommend."
We responded:
"Thanks for the review Greg. We are always happy to help you through the claims process. Thank you again for your business! "