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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Glen Kartchner

Glen Kartchner

May 30, 2025

5  out of  5
rating by Glen Kartchner
"Liza was very friendly and got back to me bout starting a policy very quickly. She was able to have everything set up in no time and the best thing was, she was better than Gico....she saved me almost $60 from what I was paying in my current insurance. Thank u for your promptness on getting me enrolled"
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Kayla Weddington

May 30, 2025

5  out of  5
rating by Kayla Weddington
"Eliza was fabulous to work with! She is very knowledgeable about the policies and was patient with my many questions :). Very responsive, and made the process easy. Highly recommend Eliza!"
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Russell White

May 14, 2025

5  out of  5
rating by Russell White
"It is a pleasure to work with the, Matt Howard team. All in the office are professional and personal. They are always on top of any discount that I may qualify for."
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PERRY PARIS

May 7, 2025

5  out of  5
rating by PERRY PARIS
"Kinlee took one of my best customers with a lower rate. She was a pleasure to work with."
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Kim Sasnette

April 25, 2025

5  out of  5
rating by Kim Sasnette
"Yay!"
We responded:
"Thx for the 5 stars Kim"
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Bree Evertsen

April 23, 2025

5  out of  5
rating by Bree Evertsen
"If you get a text from one of Matt’s agents saying they can lower your car insurance payment, respond! I normally wouldn’t even reply to texts like that but I told Kinlee what I was paying with GEICO and she was able to get me the same coverage at a fraction of the cost with State Farm. She also was very patient with me and so personable. Setting up the policy was super easy and I’m glad I switched!"
We responded:
"Bree -thank you for your REVIEW! I love this and am grateful to have earned your business. "
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Brionna Blackwell

April 8, 2025

5  out of  5
rating by Brionna Blackwell
"Kinlee was not only proactive but she was impressively thorough. I sent her a copy of my current homeowner and auto insurance to compare rates. To my surprise, she was able to get me a better rate for auto and more coverage on both policies. The entire experience from quote to finalization was SUPER easy! Thank you Kinlee for checking back in with us and taking the lead on fast and full coverage. You're amazing!"
We responded:
"Brionna thank you for your review. It sounds like we won your business based on price…hopefully we will continue to surprise you with exceptional customer service from the Matt Howard State Farm Team."
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Tefred Debrum

April 7, 2025

5  out of  5
rating by Tefred Debrum
"Thank you so much Kin lee H"
We responded:
"Thank you so much for your kind words! We truly appreciate your 5-star review and are delighted to have you as part of our State Farm family. "
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Dave Michelson

April 1, 2025

5  out of  5
rating by Dave Michelson
"Matt and his team are great. Always there to help answer any questions or needs we have. Highly recommend for an easy option for all things insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Eugene Conrad

March 28, 2025

5  out of  5
rating by Eugene Conrad
"Good customer service!! Every thing about this Agent is very good, patience and understanding."
We responded:
"Thank you for the review Eugene. We appreciate your business!"
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Carolyn Taylor

March 13, 2025

5  out of  5
rating by Carolyn Taylor
"Kinlee did a great job finding me comparable car insurance for a cheaper rate."
We responded:
"Thank you for reviewing Matt Howard State Farm! We’re thrilled to know you had a positive experience with Kinlee; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Frankie Myers

March 10, 2025

5  out of  5
rating by Frankie Myers
"I have been looking for cheaper auto insurance for a while now and Preston was able to make that happen for me today . He was polite caring of what I was looking for and was so Awesome to talk to . I even recommended him to my sister. Thank you Preston !!! If you are looking for insurance I highly recommend reaching out to Matt Howard's team ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian Bailey

March 5, 2025

5  out of  5
rating by Brian Bailey
"They continually checked in and offered any assistance while our claim was in process. Helpful and friendly staff."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Matt Howard State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Timo Saarelainen

March 3, 2025

5  out of  5
rating by Timo Saarelainen
"You call and a human answers - not in India, but right at their office. That's worth a lot, at least to me. On top of that, they're friendly, they know their stuff, and are very quick to reply when needed. Highly recommend Matt and his team of professionals."
We responded:
"Timo- it’s important to us to provide the level of service people want. We love working with clients like yourselves! You make our job fun and enjoyable. Thank you for the review!"
Profile photo of Alan Blood (The Mortgage Expert)

Alan Blood (The Mortgage Expert)

February 26, 2025

5  out of  5
rating by Alan Blood (The Mortgage Expert)
"I've worked with Matt for my insurance and referred a lot of clients to him over the last ten years. Matt and his team are always responsive, professional, knowledgeable and deliver on what they say they'll do. Update: Matt recently helped a client of mine that was seeking to insure an older property on a large lot with a swimming pool and a separate garage. They had tried to get a quote from been denied coverage by several other companies before talking to Matt due to their particular situation. Matt not only got them coverage but was able to get them a reasonable rate and took great care of them so well that they took time to call and thank me for referring Matt. Bottom line: Matt and his office do a great job, are professionals and deliver great service."
We responded:
"Alan - thank you for the detailed review. We love working with you and your office. "
Profile photo of Aubrie Vale

Aubrie Vale

February 10, 2025

5  out of  5
rating by Aubrie Vale
"A great experience! Kinlee helped me out a lot by helping me understand my options and what I could potentially be saving if I switch companies! The team was great to work with and I will be recommending this business!"
We responded:
"Hey Aubrie, thank you for your review. Insurance can be tricky but we try to make things as easy as possible. Welcome to the State Farm family. We appreciate your business!"
Profile photo of Jake Morris

Jake Morris

February 3, 2025

5  out of  5
rating by Jake Morris
"Kinlee Hatfield helped me add a new homeowners insurance policy. She was incredibly quick to respond, helpful & had everything taken care of in no time at all. All around great office/staff to work with."
We responded:
"Jake! With the name Jake I’m sure you get all the “Jake from State Farm” jokes. I’ve got a mug with your name on it if you stop by the office. I appreciate your business and how you have helped us over the years."
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scott vernon

January 27, 2025

5  out of  5
rating by scott vernon
"Liza has been absolutely wonderful to work with. she is kind, helpful and very knowledgeable"
We responded:
"Scott- thank you for taking the time to recognize Liza in our North Salt Lake office. She is amazing at simplifying insurance and making it easy to understand. We appreciate your business!"
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Marc Malek

January 24, 2025

5  out of  5
rating by Marc Malek
"We were lucky enough to find this agent as first time home buyers, and the office has been very patient with answering all of our questions with not just home insurance, but with tailoring a life and vehicle insurance plan to our needs as well."
We responded:
"Marc thank you for your business! We appreciate you taking the time to give us an amazing review."
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Sean Brinkerhoff

January 16, 2025

5  out of  5
rating by Sean Brinkerhoff
"Matt Howard is hands down the best Insurance Agent I have ever worked with. Lightning fast on responses, straight shooter, does whats best for YOU not him. Highly recommend giving him an opportunity to earn your business. He'll be the last agent you use."
We responded:
"Hey Sean thank you for your confidence in us. We love working with business owners like yourself. I hope your business continues to thrive in 2025."
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John Sheehan

January 11, 2025

5  out of  5
rating by John Sheehan
"Great experience working with Eliza, who was very helpful and patient with us! Highly recommend!"
We responded:
"Hey John thank you taking time to leave us a review. Eliza is great and we love having her on our team. Thank you again for your business!"
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Jason O

December 31, 2024

5  out of  5
rating by Jason O
"I wasn't sure how to file a claim gave them a call. They instructed me on what to do and then followed through with a few phone calls as my car was being fixed."
We responded:
"Hey Jason thank you for the review! We strive to make the claim process as easy as possible. "
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Taylor Thayne

December 12, 2024

5  out of  5
rating by Taylor Thayne
"Eliza is the best! Super knowledgeable and easy to talk to."
We responded:
"Taylor thank you for recognizing Eliza…she really is amazing. We are grateful to have her on the Matt Howard Insurance Agency team."
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Mr Wilson

November 26, 2024

5  out of  5
rating by Mr Wilson
"I’ve had nothing a great experience with getting my renters insurance, I work a pretty busy schedule and most communication I’ve had to do through email and they were quick to understand my needs and get me taken care of!"
We responded:
"Thank you for the review. Call in, text in, or send us an email. We are always happy to help anyway you prefer. We appreciate the Wilson’s! "
Profile photo of Tajhaunna Johnson

Tajhaunna Johnson

November 26, 2024

5  out of  5
rating by Tajhaunna Johnson
"Love my agents ! They’re absolutely amazing and I’m never left with questions ! I appreciate each one I’ve called and talked to! Been with Matt Howard group since March of 2024, will never go anywhere else"
We responded:
"Tajhaunna! We love reviews like this. Thank you for your business and thank you for being AMAZING! "